See your browser’s documentation for specific instructions. Press the numbers on your remote control. If the light appears, then the problem is probably in the software that is using the IR receiver most likely the Media Center software. Click Start , right-click My Computer , and then select Properties. Click Check Your Remote , and then click Next.
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If eHome Infrared Receiver is not in the list, or there is an exclamation mark or a question mark on the device, perform the following until eHome Infrared Receiver appears correct in Device manager:.
Click My control is working properlyand then click Next. Disconnect all devices that use a USB connection except to the receiver, keyboard, and mouse. How does HP install transciver and gather data? Before attempting these steps, make sure that PC has been updated with all of the latest Windows updates.
trancseiver If the light appears, then the problem is probably in the software that is using the remote control most likely the configuration of the Media Center software. Do not click I am having problems with my remote control as this will not do anything. Use this document when the remote control does not work correctly with fhome Media Center software.
Click Startright-click My Computerand then select Properties. Restart the PC, and then try the remote again. Testing the remote control Use the following steps to check the responsiveness of the remote control:.
How to Control Any Software in Windows with Your MCE Remote
Drivers for eHome Infrared Transceiver? – Microsoft Community
Other fransceiver support information. A faint red light should also glow inside the IR receiver each time a button on the remote pressed. Asia Pacific and Oceania. Click Settingsand then click General. Troubleshooting the IR receiver The IR receiver is the small device that receives the signals sent by the remote control.
Close the software, restart the computer, and then re-open the software to solve this issue.
HP Media Center Microsoft eHome Infrared Transceiver / Receiver USB 5187-4591
If the light appears, then the problem is probably in the software that is using the IR receiver most likely the Media Center software.
If the remote control works transceuver using the media center software, but does not work when changing the television channels, re-configure the Media Center software settings for the cable set-top box or satellite receiver.
Click the plus sign next to Universal Serial Bus Controllers. A faint red light should appear on the IR receiver.
Troubleshooting the IR receiver. Testing the remote control. Make sure that the front of the remote sensor is unobstructed, within a degree range, and is less than 26 feet 8 meters away.
If a pressed button repeats itself sticksunplug the IR receiver from its USB connection, wait one minute, and plug in the IR receiver.